Kathiniky's Store

 

Return Policy

We
want you to shop with confidence.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To qualify for a return:

• Items must be unused and in their original condition.

• Original packaging must be included whenever possible.

• Proof of purchase or your order number is required.

The following items are not eligible for return unless they arrive damaged or defective:

• Clearance or final sale items

• Personalized or custom-made products

• Gift cards

• Certain vintage or antique items are clearly marked as "Final Sale"

Customers are responsible for return shipping costs unless the item arrived damaged or we shipped the incorrect product.

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Refund Policy

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

• Refunds are issued to your original payment method.

• Please allow 5–10 business days for your bank or credit card company to process the refund.

Shipping fees are non-refundable unless the return is due to our error.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days and include photographs of the item and packaging so we can resolve the issue promptly.

Contact Us

We're always happy to help.

If you have questions about your order, products, or our policies, please contact us.

Customer Support

Email: support.kathinikystore@gmail.com

Business Hours:

Monday–Friday

9:00 AM – 5:00 PM (Arizona Time)

We strive to respond to all inquiries within 24 business hours.

Thank you for choosing Kathiniky's Store.

We appreciate your support and look forward to helping you discover unique treasures you'll love for years to come.